Returns & Exchanges
myNEATGOODS.com has a 100% satisfaction guarantee on all orders.
- Please contact us at hello@myNEATGOODS.com and we will get back to you within two business days.
- If there is a refund on the order or the product needs to be returned or exchanged, we will process the return or exchange within 3-5 business days.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
- Send your item postage paid to:
- We are fully committed to solving the issue.
If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at hello@myNEATGOODS.com. We work hard to get shipments out quickly, so please reach out as soon as you are aware. If you have not contacted us prior to shipping with an address change, you will have to place another order (or accept the order at the address you originally provided). We will make every effort to ensure the correct delivery of your order.