Frequently Asked Questions

CAN YOU TELL ME MORE ABOUT NEATGOODS?

NEATGOODS, LLC. is a family-run, woman-owned company aiming to provide an aspirational brand of everyday products for a discerning, mature, and sophisticated consumer. We focus on developing innovative solutions for everyday needs and believe that exceptional design, sustainable benefits, and excellent function should be inherent in all of our offerings.

We launched our company with NEATsheets adhesive napkins, a better functioning and more attractive solution to clothing protectors, and bibs.

We have added NEATwipes, a line of biodegradable, hand sanitizing wipes that is 99.9% effective against germs and available in a range of fragrances including Lavender and Fresh Citrus.

And recently, our company added to our portfolio brands with the addition of maaterra, a line of beautiful designed, compostable tableware. 

As we grow our company, we will continue to focus on innovative and exceptional everyday solutions in our mission to offer our customers better...not more. Our products are currently being sold in the U.S., at such leading retailers as Amazon, Target.com, and Walmart.com.  

HOW CAN I LEARN MORE ABOUT NEATGOODS?

The best way is to join our mailing list to get notified about product launches, special offers, and company news. We have a link in the bottom navigation bar of our website to sign up. Also, we encourage you to check our blog and to follow us on Facebook, Instagram, Pinterest, and LinkedIn.

WHO SHOULD I CONTACT IF I HAVE FURTHER QUESTIONS?

Please contact us at hello@myneatgoods.com if you have any questions. We will do our best to get back to you within 24 hours.

WHERE CAN I BUY YOUR PRODUCTS?

At this time, our products are available on myNEATGOODS.com, Amazon, Target.com, and Walmart.com. If there is an e-commerce site or retailer that you think should sell our products, please let us know at hello@myneatgoods.com.

WHAT PARTNERSHIPS OR CERTIFICATIONS DOES NEATGOODS HAVE?

NEATGOODS is certified as a women-owned business enterprise through the Women's Business Enterprise National Council (WBENC). To learn more, please read our blog post with more details.

We are also proud to partner with both 1% for the Planet and The Leaping Bunny Program.

Since 2017, NEATGOODS has partnered with 1% for the Planet to give one percent of our gross sales to approved nonprofit partners through a variety of support. 1% for the Planet's mission is "to bring dollars and doers together to accelerate smart environmental giving." To learn more about our partnership, please check out the following blog post.

NEATGOODS’ association with The Leaping Bunny Program certifies that neither our products nor any of our ingredients are ever tested on animals. To learn more about our commitment, please check out the following blog post.

 

HOW ARE ORDERS HANDLED?

All orders on myNEATGOODS.com are handed directly by Amazon.

What are NEATsheets?

NEATsheets adhesice napkins are the better solution to clothing protectors and bibs. NEATsheets, which measure 22 inches long by 13 inches wide, has an absorbent front and repellent back which protects shirts, sweaters, pants, and other garments from food stains. Disposable, attractive, and sanitary, NEATsheets easily adhere to shirts and laps for a much more dignified appearance than napkins, clothing protectors, and bibs.

HOW DO NEATsheets WORK?

Using NEATsheets is a simple “1... 2... 3” process. Step One is opening the sheet. Step Two is removing the two adhesive tabs at the top of the sheet. And Step Three is pressing the NEATsheet to the shirt or lap. After using, dispose of the NEATsheet and get onto your next activity with no stains.

WHAT PACKAGE SIZES ARE NEATsheets AVAILABLE IN?

NEATsheets are available in  4-count and 20-count reclosable pouches, a 100-count box, and 400-count case. In addition, we do offer an 80-count variety pack which includes one 20-count reclosable pouch each of our four designs.

HOW ELSE CAN I USE NEATsheets?

NEATsheets are great to use during meal prep, as a placemat, to line a picnic basket, during activities such as arts and crafts, to cover a table if you are doing your nails, to cover a surface while changing a baby, and anytime you want to keep it NEAT.

ARE NEATsheets ABLE TO BE RECYCLED OR COMPOSTED?

NEATsheets are not able to be recycled or composted at this time. We are working very hard to provide these benefits soon.

CAN I PLACE AN ORDER FOR CUSTOM-DESIGNED NEATsheets?

At this time, we can do custom designs if the order is for a minimum of 100,000 sheets (or greater). Please contact us at hello@myNEATGOODS.com for pricing and lead times.

WHAT ARE NEATwipes?

NEATwipes are a safe and soothing hand wipe experience. In addition to being 99.9% effective against germs, NEATwipes are infused  Glycerin and Aloe Vera and are available in a range of fragrances inlcuding Lavender and Fresh Citrus. NEATwipes also do not have benzalkonium chloride, parabens, or triclosan.

ARE NEATwipes FDA APPROVED?

YES. NEATwipes are approved by the Food & Drug Administration. NEATwipes’ National Drug Code number is 81339. In addition, NEATwipes are manufactured in the U.S.A.

CAN NEATwipes BE COMPOSTED?

YES. NEATwipes are 100% biodegradable and can be composted

WHAT PACKAGE SIZES ARE NEATwipes AVAILABLE IN?

NEATwipes are available in a bag with 24-individually wrapped hand wipes.

WHAT IS THE SIZE OF NEATwipes?

The size of an individually wrapped NEATwipes measure 6 inches by 7 inches.

HAVE NEATwipes EVER BEEN TESTED ON ANIMALS?

No. In our pledge “to provide our customers better...not more”, we are proud to partner with The Leaping Bunny Program to certify that neither our products nor any of our ingredients are ever tested on animals.

NEATtable

WHY DO YOU OFFER NEATTABLE COMPOSTABLE TABLEWARE AND HOW LONG DOES IT TAKE TO COMPOST NEATtable PLATES?

Sometimes you need a single-use option — outdoor dining, weddings, holiday gatherings, backyard barbecue — when you want to focus on your friends and not the dishes. So, we researched disposable options that also had minimal impact. NEATtable palm leaf plates offer a stylish, durable, and circular option on the market to your glass dishware.

If you do not use oily foods or ones that stain, we encourage you to rinse our plates off and reuse them. Otherwise, dispose of our tableware at an industrial composting facility (click HERE to find your closest CMA affiliate facility) or in your backyard compost pile (we suggest you break the plates into pieces so they disintegrate more quickly). Ultimately, our plates will return to nature because they are a leaf. NEATtable plates, under the proper conditions, will compost in 60-90 days.

WHY ARE NEATtable PLATES MADE FROM PALM LEAF PLATES?

We did significant research before deciding on palm leaves as the solution to better-designed, higher functioning, and more sustainable tableware made from other natural resources like bamboo.

NEATtable plates are made from fallen palm leaves that are cleaned with water and light and molded with heat. That's all. Our plates come from nature and are returned to nature when properly composted.

WHAT DOES IT MEAN WHEN YOU SAY EACH NEATtable PALM LEAF PLATE IS UNIQUE?

We see perfection in the uniqueness of each plate's markings, textures, and tone. “Perfectly imperfect”, or as the Japanese refer to it, Wabi-Sabi (appreciating beauty that is "imperfect, impermanent, and incomplete" in nature), is a quality we embrace.

Unlike other disposable and compostable plates, which are processed by breaking down the materials and manipulating them with dyes, glues, and finishes, NEATtable opts for the purest, most sustainable processing. While we go through a rigorous process of choosing the most consistent leaves, we also celebrate the idea that no two leaves are created identical. Speckling, striping, and textural variations only add to our designs' unique and natural character. 

WHY DO SOME OF THE NEATtable PLATES HAVE SLIGHT CREASES?

Creases can occur when the water content of the leaf is high due to heavier rainfall during the harvest season.

ARE NEATtable PLATES SAFE TO GO INTO A DISHWASHER?

NEATtable plates should never be run in a dishwasher.

ARE NEATtable PLATES SAFE TO GO INTO A MICROWAVE?

NEATtable plates should never go into a microwave.

ARE NEATtable PLATES SAFE TO GO INTO AN OVEN?

NEATtable plates should never go into an oven.

HOW DO I COMPOST NEATtable PLATES?

Our plates have been certified "composter approved” by Compost Manufacturing Alliance, a leader in creating the most practical model for advancing the use of compostables and their acceptance into industrial compost facilities. Click HERE to find your closest CMA affiliate facility.

CAN I USE NEATtable PLATES MORE THAN ONCE?

NEATtable plates are designed for single use. In some situations, when no grease, oils, or other food by-products can stain the plates, you may be able to rinse and reuse them.